Product Includes

Dimension:
16 in. W x 23.87 in. D x 11.38 in. H
Includes:
  • 1 x Outdoor Platinum Dual Side Burner-NG or LP

OVERVIEW

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About Your Product

The Outdoor Kitchen Platinum Dual Side Burner expands your cooking capabilities and is great for everything from cooking large pots of corn, to simmering sauces and side dishes. Equipped with two powerful 12,000 BTU burners providing quick and even heat for the most demanding chefs, and the 1/4" stainless steel grill is easy to remove and keep clean. Precision-control knobs make it easy to accurately adjust your heat settings, with LED accent lights to improve visibility of temperature markings for evening cookouts. The built-in pilot ignitor allows for a quick and effortless start-up, every time. Protect your burners, and gain additional counter space when not in use, with the fold-down flush-mount lid. The NewAge Products Outdoor Kitchen Dual Side Burner is the perfect accent to your outdoor space.

Disclaimer: Propane-powered Dual Side Burner is compatible with a 20lb propane tank only. Tank not included and must be purchased separately.
If you want to connect the grill to a fixed fuel piping system (Bulk Propane system) and have any questions about the installation, please contact NewAge Products. You can reach our Customer Support Team at 1-877-306-8930 or email us at support@newageproducts.com.

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Manuals & Guides

FAQs

Frequently Asked Questions

Where can the Platinum Dual Side burner be installed?

The Platinum Dual Side Burner can be installed on Outdoor Classic & Signature Cabinets Series and NewAge Appliance Carts. The Platinum Dual Side Burner can also be installed on custom-built cabinets for which instructions are provided in the Installation Guide supplied with the appliance.

What is the Platinum Dual Side burner made of?

The Platinum Dual Side Burners are made of Stainless Steel-304 which is rust resistant and great material for Outdoor use.

Is Platinum Dual Side burner easy to maintain?

The Platinum Dual Side Burner is made of durable and high-quality materials such as Stainless Steel 304, which make it very easy to clean and maintain. Please refer to the Maintenance and Cleaning section of the Installation Guide for more information.

Does the Platinum Dual Side burner require a professional contractor for installation?

The Platinum Dual Side burner should be installed by a Licensed Gas Fitter, especially for the Natural Gas Version. Gas appliances can become hazardous if they are not installed properly. Before each cooking session users are required to ensure there is no gas leakage and the appliance is functioning in a sound manner.

Are all the installation manuals included with the Platinum Dual Side burner?

The Platinum Dual Side Burner has a printed installation manual included in the packaging. Alternatively, you can access the installation manual on the NewAge Products website: https://newageproducts.com/support-hub/

What is the warranty on the Platinum Dual Side burner?

When installed, operated, and maintained according to the instructions, NewAge provides a limited warranty for the product. Please read through the NewAge Warranty policy. In case of any additional questions or queries contact our Customer Service team at 1.877.306.8930.

The Burner goes out when set to low, what should be done?

Check gas supply. Check if the main shut-off valve is open. Check if the supply hose is pinched. Please refer to the Troubleshooting section of the Installation Guide for more information.

The burners burn with a yellow flame, accompanied by the smell of gas, what should be done?

If the burner produces yellow flames, the oxygen flow may be restricted because of spider webs or other debris. Please refer to the Troubleshooting section of the Installation Guide for more information.

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Contact Details

Customer Service Hours:
Mon - Fri: 9:00am - 7:00pm EST

Sales & Design Service Hours:
Mon - Fri: 9:00am - 10:00pm EST
Sat-Sun 9:30am - 8:00pm EST

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Shipping & Returns

For details on our Return Policy and Shipping FAQ, visit:

Contact Details

Customer Service Hours:
Mon - Fri: 9:00am - 7:00pm EST

Sales & Design Service Hours:
Mon - Fri: 9:00am - 10:00pm EST
Sat-Sun 9:30am - 8:00pm EST

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