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NewAge Products Installation Services Terms of Use

Questions? install@shopnewage.com

PROJECT SCOPE AND TERRITORY
1.  Customer outreach (Qualifying Standard Install)
The Installer is to qualify the customer to confirm that the job is within the Project Scope.
 
Project Scope defined within the following parameters are set as “Standard Install”. Anything above and beyond the listed Standard Install, are to be quoted as “Special Conditions”.
 
2. Standard Install, includes:  
a.  The wall slated for installation of cabinetry can accommodate the cabinets within the confines of the wall and do not exceed the wall length. 
b.  The area slated for installation of cabinets is clean and free of debris
i.   Has sufficient overhead clearance for cabinets
ii.   Has an area of up to 6 feet in front of the work area to be clear
iii.  The space is to have a clear walkway, from delivery location of the products to the install location, which is free of debris and wide enough for products on a dolly to clearly navigate to the installation area.  
c.  Cabinets to be in close proximity of install area
i.   No more than 20 feet of where they are to be installed. 
d.  Studs where the cabinets are to be installed are made of wood 
e.  Area stated for overhead install are clear of interference
i.   Studs where overhead storage are to be installed, are made of wood
ii.  Has the available overhead vertical clearance for proper installation 
f.   Wall and ceiling are up-to-date with all building codes and standards 
g.  Floor area where flooring is to be installed is completely clear of all items and swept clean
 
3.  Installation area
The customer will be responsible for the installation area to be accessible and free of any debris or obstacles.  
a.   If Installer has to spend more than 15 minutes clearing the installation area, the Installer will quote the “Special Conditions”.  Special conditions will be quoted based on $50 per hour, per installer. 
b.   Customer has to approve the quote before any work can commence. 
 
4.  Packaging and cleanup 
All garbage coming from the install of the products are to be collected and boxes broken down, left on the property of the customer, in an area selected by the customer. 
 
5.  Service area
TBD based on Installer.
 
Exhibit C: 
Customer Installation terms and conditions 
 
Please review the following terms and conditions carefully. You must meet the requirements listed below to order.  If you are uncertain that you meet the listed requirements or if you have questions regarding the installation service, please contact We Install It at 1-866-972-1234.
 
Terms and Conditions:
  • We Install It is NOT responsible for any permits, zoning variances and/or homeowners approvals that may be required in advance of installation;
  • The work area(s) are up-to-date with all building codes and standards;
  • Studs where the product(s) are to be installed are made of wood;
  • The wall/ceiling slated for the installation of product(s) can accommodate the product(s) within the confines of the wall/ceiling and do not exceed the product’s length, with sufficient overhead     vertical clearance for proper installation;
  • Your installation area must be clear and free of debris with an area of up to six (6) feet in front of the work area to be swept clean; 
  • Floor area where flooring is to be installed is completely clear of all items and swept clean
  • The space is to have a clear walkway wide enough for products on a dolly to clearly navigate from delivery location of the products to the install location; 
  • The homeowner must provide access to electricity within 45 m (150 feet) of installation site or additional charges will apply;
  • Please be aware that all installation dates are tentative due to unforeseen circumstances that may arise, such as inclement weather;
  • We require that the homeowner or an adult representative at least 18 years of age be home when the installer arrives to show him the proper location for the installation and that they be     available upon the completion of the installation to do a walk through inspection with our installer to ensure satisfaction;
  • Children and pets will be kept away from the work area during the entire installation process;
 
Additional Information:
  • If an installer has to spend more than 15 minutes clearing the installation area, an additional charge of $55 per hour, per installer, will be incurred. 
  • If for any reason, the installers arrive on the scheduled day and are not able to move forward with the install for no fault of their own, the customer will be charged a $50 wasted trip charge.
  • The installation service is not available in all areas; if you have not yet verified service area, please visit Newageproducts.com/install, and input your postal code. 
  • After you order the installation service, you will be contacted by We Install It within 2 business days for a consultation.  
  • Later on, you will need to contact We Install It to schedule an appointment for the installation once you have received your products.  
 
For more information, please contact We Install It at 1-866-972-1234.